Shipping policy

Shipping Policy

Effective Date: April 27, 2026

Thank you for visiting and shopping at The EZone Shop. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping:
- Estimated delivery time: 7-15 business days.
- Shipping cost: [Free].

Delivery delays can occasionally occur due to customs or international logistics.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

The EZone Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

The EZone Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.